FAQ
Answers to frequently asked questions.
I cannot login to the VPN
Did you approve the 2FA message from the Onelogin Protect App? Are your credentials correct?
When I double-click on a box in the Control section of the CC, I cannot access the box layer
Did you apply the cluster repository objects on the firewall configuration? If not, the vLDAP configuration is not active on the firewall and authentication is not possible.
Remember to do the steps for configuration of the cluster repository objects (authentication service). See the page below for more information